The Xcanex document scanner: update #3

Xcanex-scanner This is a follow up to my previous review posts (1, 2) on the Xcanex document scanner from piQximaging. Just a quick one. As you know, I like to complain about everything that doesn’t work perfectly, so this is of course about some more complaining…

But before I start complaining, I also need to say that I have come to appreciate the scanner to make a few scans here and there: e.g. the when I was ripping some CDs the other day, whose covers I could not find online, I just flipped them under the scanner and it was just a matter of seconds until I had the cover image saved with my ripped audio files. Or some of those official letters that you don’t know whether you will ever need them – probably not – but you don’t want to have them pile up on your shelf: I now just scan them, save them in Evernote or wherever, and get rid of the paper copy. I’m starting to think, maybe I would actually spend those 300 USD for the device (mine is a review copy).

But I guess I’d do some comparison work, especially regarding scan quality. In my last update, I already showed illustrated the limits of the device compared to a professional photocopying-machine-scanner, but I’m not sure how the Xcanex would fare when compared to something in the same price range or even with the various smartphone scanning apps out there, which do pretty much the same. But I’ll leave that comparison to others to make (please do tell us in the comments below!).

So, here is what I want to complain about (of course hoping that the developers will fix this in the next software update): I just scanned about 100 business cards that I have collected over the years. The good part is that the scanner offers timed automatic capture (i.e. it does one scan ever x seconds) so you just flip those cards under it, one after the other and it captures them, no problem. But once I had them all scanned, I wanted to drag-and-drop some of the scanned cards from the perfecapture software directly into Evernote. Unfortunately, it doesn’t work.

OK, let’s do copy-and-paste then. I tried to select a couple of scans and paste them into an Evernote-note. Well, it doesn’t work either. It only works with single scans. And when selecting a single scan, you cannot copy it with your usual “Ctrl+C” shortcut. No. You have to click on the “copy” icon of the perfecapture software. I think that’s quite cumbersome!

Next problem: after I copied various cards into Evernote, I wanted to delete them from the perfecapture software. At first it worked (or did it?), but now I cannot delete any of the scans. I don’t understand why. Maybe I hit some shortcut that protects scans from deletion? To be honest, I haven’t bothered to check the manual on this (laziness, but also experience that manuals rarely help with these things). Anyway, if this is not a bug, I think it should be transparent to the user why deleting is not possible (instead of the “delete” key just having no effect at all).

So, how do I get this scanning job finished without losing any card by not saving it? My last resort is to save all scans in a temporary folder and then drag and drop them from there into Evernote. So I selected all scans and hit “save”. Well, unfortunately, perfecapture is now asking me for each and every scan to manually confirm the file name. And no possibility to select “apply to all” or something like that. And it takes about a second between the save-dialogues to come up, so here I sit, spending another two minute just to save those scans. Developer fail!

Update on the Xcanex document scanner review

Xcanex-scannerI just thought I’d mention that there have been several software updates since my first review of the Xcanex Document Scanner by PiQximaging. The current version of the scanning software (called perfecapture) is 2.1.0.8.

I have installed it and it works fine. I did not do an entirely new install so I cannot say whether the glitches that I described with version 1.0 have disappeared, but I’m inclined to believe so since the developers seemed to take my review quite seriously when they wrote to me and apologized for the inconveniences I had encountered.

They also said that they

have studied the problems you encountered (from your blog post) and ver 2.1.0.7 solves them:
– installer issues when installing as Windows Standard User (not asking admin rights, no icon found)
– software hang and crashes caused by some USB 3.0 ports (marked with ‘SS’)

(Just as an aside: I don’t think I have a USB 3.0 port on my 4 year old PC, so that none of my hangs or crashes can have anything to do with that)

I can say that I still have the scanner on my desk and now and then, when I want to get rid of some papers and store them on Evernote, I flip them under the scanner and within less than a minute, the job is done and the original hardcopy goes into the shredder. It works just fine, although sometimes (when the paper is a bit too crumbled or has bent edges) the scanner does not recognize the edges of the paper 100 percent properly and cuts off a bit too much. (I guess this has something to do with the straightening algorithm which makes sure that your final image is always rectangular.) But in those cases where it matters, it is quite easy to correct this manually by repositioning the edges.

It has also been useful a couple of times when I urgently had to send a scanned copy of whatever document it was to whoever it was: I could do it from home. But for the ordinary scanning work, I still use the scanner/photocopier at work. It is faster, and the quality is better.

Here is a comparison between a 300 dpi scan from the photocopier and Xcanex:

image from Xcanex
image from Xcanex (click on image for 100% view)
image from photocopier
Image from photocopier (click on image for 100% view)

 

And here are the full page scans, if you want to see more (please note that it was me who cut off the margin in the Xcanex scan):

scan from photocopier
Full page scan from photocopier (click on image for 100% view)
Xcanex scan
Full page scan from Xcanex (click on image for 100% view)

I have to say that the point of this comparison is not to say that the Xcanex has bad scanning quality. It is actually quite amazing, considering the size of the device. And when it comes to ordinary size text, I would say it the difference is almost negligible for ordinary use. Where the difference becomes more obvious is in very small print in a coloured or grayscale context as in the image shown in the top left of the scanned page.  I am not making this a point of criticism, but I thought it is good to show where the difference to photocopier scans is, since many of us have access to those big machines at work.

So while the scanning quality is not a point of criticism here, the following is: The settings menu has now OK button, so you are left wondering: how do I save the changes?

settings menu
Perfecapture settings menu

At first I thought it is the big “Calibrate Scanner” button that is filling in while the OK button is on vacation or so, but then I noticed that changes actually seem to be save immediately as you make them and you close the Settings-dialogue with what would usually be a cancel button: the cross in the top right hand corner…

It would also be nice to have an option to scan directly into Evernote, but even without it, it is quite easy to do this: just activate automatic saving as shown in the screenshot above and then tell the Evernote client on your PC to watch the folder in which your scans are being saved and voilà! (That is: if your EN client reliably notices new files in the folder and uploads them to Evernote, which is unfortunately currently not the case, according to my experience).

Another option is to email your scans to your Evernote account, directly from the scanning software.

But I would really like to encourage the Xcanex developers to implement a “save in Evernote” button. It should not be too difficult to implement this using the Evernote API. Check it out here.

ASUS Transformer Book and Windows 8: a big disappointment

ASUS Transformer Book OK, this is a bit off topic, but I have to briefly air my frustration about the ASUS Transformer Book (TX300CA – C4005P), which I’ve been waiting for so long for. After a few days of good willed fiddling with it, I’m sending it back cause I know that this will just continue to frustrate me, even if I am starting to get used to some of the annoyances of Windows 8, that drove me crazy at the beginning, such as the layout of the on-screen keyboard or the fact that it does not always show up automatically when you are in a text field (it does work with genuine Touch Apps, but only sometimes when you’re in desktop mode), or that you have to aim for the little X in the corner in order to close it, rather than a bigger key or a swipe gesture.

I guess I needed to use a Win8 tablet in order to understand what a good job Apple did with the iPad. I was similarly annoyed with my iPad 2 when I first got it and I still think it has major faults (not to speak about the closed systems approach of Apple in general), but I have to admit that they at least got the basic essentials of the user interface working. Things like browsing a webpage and doing a quick pinch to zoom in to read small print or smooth scrolling or simply making it easy to tap on a link or button or whatever without having to be dead on centre, those are the things that I now appreciate on the iPad. Because they don’t work.

While I appreciate the amount of pixels on the Transformer Book screen, this leads to buttons, menus, and text being incredibly small on your screen so that they are not only almost illegible but, most of all, un-tapable with your fingers. Only when I increased the screen display to 150 percent did the device become somewhat usable via touch screen. In the default mode, it you just keep tapping and tapping until you finally hit something and get a response (though it might be the wrong one, cause you tapped slightly too far right or left or so). Why can a convertible in this upper price range not be configured so that it is usable from the start?

And let me say, that even with 150 percent screen display, I often have to tap multiple times to, for example close a tab in Chrome. I guess you have to be dead on centre on whatever you are trying to tap and there is no tolerance or smart algorithm that makes Win8 realize that when you tap 5 pixels next to a link, maybe you were trying to tap that link. Oh, and speaking of browser. I installed Firefox first and it seem like they havent managed to produce a touch screen compatible version yet, cause what happens, at least on some pages (most importantly: google search results), when you try to scroll by swiping up: you are selecting the text on the page. WFT? – Anyway, this is not ASUS’s fault and probably not that of Win8 either, but it’s part of the experience.

Similarly, with the Evernote App: I wrote a note on the Transformer Book up to today but it did not sync until today. And it did not do so until I went back and tapped sync and waited in the App until it had synched 100%. Apparently it does not synch automatically in the background. WTF?

Another very basic problem was that when I first started the Transformer Book, the PC clock was apparently set to a date several weeks ago. OK, you cant expect the time and date to be right when you get the device, but did Win8 bother to check time and date with one of the many NTP servers out there? No. I had to manually trigger that my going to time and date settings and clicking on “Sync with NTP server” or something like that. And when did I do that? After I spent about half an hour trying to figure out why I was getting security certificate issues from Chrome all the time. It would not let me visit the most basic websites, claiming that there was a problem with that site’s security certificate. – The reason was that my PC time was weeks in the past and the website was claiming to be way in the future, and that is of course suspicious. So that was another wasted 45 minutes, just because Windows 8 was unable to automatically correct the date. What year was this operating system produced again?? Oh, and another consequence of the wrong date during installation was that when I corrected the date, the 30 day trial version of McAffee expired and Windows started bugging me that my computer was not safe. Not that I am in any way interested in McAffee bloatware, but what if I had installed other trial versions that I actually did want to try for 30 days?

It’s about time for me to mention one of the major failures: at some point the TouchPad stopped working! And no, it was not because I deactivated it with Fn + F9, it truly did not work. When I went to the Device Manager, the Touch Pad was listed as a “hidden item” because it was apparently not recognized by the system. (NB: the TouchPad is built into the Keyboard dock of the ASUS Transformer). I tried updating the driver, but it said that it was up to date. The way I eventually solved it was to boot Windows 8 in Safe Mode (Took me another 30 minutes or so to figure out how that works in Win8, since the F8 button that used to bring up the Boot menu in previous versions of Windows no longer works with Win8. It was so complicated (multiple clicks into some menu) that I don’t even remember how I did it. But when I eventually booted into safe mode, the Touch Pad started working again and continued to do so when I booted normally again. (Yes, I did try to reboot normally before, but to no avail.) I mean how can a Touch Pad just stop working on a new device??

But it fits with another annoying problem: the left swipe, which shuffles you through open apps, does not  works when the device is turned upside down and it also sometimes just stops working in other situations was well (i.e. nothing happens upon left swipe) and you have to use other ways to move around and then at some point it works again. And I think the same has happened with the right swipe, which is supposed to give you the charms menu, but even when the charms menu works, it seems to give you different options depending on whether you’re in desktop mode or metro mode (or whatever it’s called). But in both modes you will still give you some similar options, like the Control Panel, only in metro mode it’s called PC settings, and it only gives you very basic settings. Once you realize that, you still need to figure out which settings you can change via PC settings and for which ones you need to go to to the control panel. This is just an example of a broader problem: even when you decide to ignore those metro tiles and work mainly in desktop mode (which is not easy with a touch screen), it still feels like there are two worlds on your device: the touch metro world, with its apps and settings and what not. And the familiar windows 7 desktop. And the problem is that you don’t really understand how they interrelate.

For example, I installed Sugarsync from the App store, as well as the desktop version of sugarsync, and I still havent understood how they relate to each other. Admitedly, I have not spend much time trying to figure that one out, but that’s the point: I don’t want to spend weeks figuring basic things out all the time. I’m spending enough time doing this anyway cause I’m a gadget and tech guy. So I expect that basic stuff just works intuitively, and that’s simply not the case with Win 8. I can understand now, why PC sales dropped so dramatically: I will avoid win8 on my PC as long as I can too. Problem is: I won’t be able to avoid it on a Windows tablet…

Want some more failures and disappointments? – I really did not install a lot of Apps (afterall, there are really not that many in the App store!), but when I tried to do so. Microsoft app store was unreachable several times. (And no: my internet connection was fine, I tested that). But not only was it not reachable, but what annoyed me even more was that Windows 8 blamed my internet connection and suggested I should fix it when it was clearly a problem on the side of the App Store thatfailing to reply on time or whatever. I know, those kind of error messages have a long tradition in Microsoft Products, but I was under the impression that in Win7, things had improved somewhat and even functions like “Try to solve this problem for me” sometimes actually solve the problem.

And there is more: I calibrated the touch screen because my impression was that it was not reacting properly, i.e. not targeting the item I was trying to tap. The result was (and it again took me a while to find that out!) that the right swipe for the charms menu no longer worked. Its an official bug. Here: http://support.microsoft.com/kb/2795584. So although there is a possibility to calibrate the touch screen, this will result in Windows 8 becoming more or less dysfuctional, so that you are advised to reset the calibration.
Last, but not least, one of the bigger reasons for me to return the ASUS Transformer Book is that it is quite loud for my taste. Now, admittedly, I am not the typical user when it comes to fan noise. I cannot bear fan or hard drive noise and I don’t understand how people are willing and able to work on computers that not only have a clearly audible fan but one that is really loud. I probably could live with the of the fan of the ASUS Transformer book when it is running in its slowest mode (as it is during surfing and basic activity) but once the CPU gets just a bit busier (for example while installing an app), it accellerates so much that it becomes clearly audible and that is just a deal breaker for me, at least when so many other things are just not right.
It looks like I’m now going to be a bit more patient and wait for convertibles with the new Haswell processor to come out and I hope to find one with a Wacom Digitizer, so that I can highlight and scribble into pdfs while reading them. The Toshiba WT310 looks promising, for example, but if you have any other suggestions that come close to the following criteria, please leave a comment:
  • at least a i3 core cpu (i5 preferred, or even i7, but that might lead to problems with the next point)
  • low noise
  • at least 11 inch screen, preferably 13 inch
  • digitizer pen (i.e. non capacitive)
  • weight well below 1.9 kg for keyboard and screen combined.
  • touch screen
  • touch pad in front of the keys

NVivo 10 is out!

In case you haven’t noticed yet: the latest version of NVivo is out. And guess what? It’s version 10! According to QSRInternational, we can expect some significant progress from this version, both in terms of usability and features: According to their announcement, NVivo now…

  • … captures and works with web pages and online PDFs [That’s what I’ve long been waiting for!]
  • … imports Facebook posts, LinkedIn discussions and tweets from Twitter [not so relevant for my work, but interesting feature, for people doing “netnograpgy”]
  • … automatically codes social media data quickly and easily visualizes the results
  • … works with content like memos, photos and web clips from Evernote [Now that is… wow!]
  • … is even more user-friendly and efficient to use [Blah. OK, could have left that one out…]
  • Handles 150% more data than NVivo 9 [That refers to the larger File Size that your NVivo project can have, something for people with many interview recordings or videos]
  • Performs 50% faster than NVivo 9 [Now if it’s true this one should be listed first! So considering just how slooooow NVivo 9 was, let’s see how much less slow “50% faster” is…]

I have not had the time to look into the new version so I have to leave it at that for today. But please  comment below if you have tried it and let us know what you think!

How to Combine Citavi and Evernote

 I have been using Citavi for reference management since 2006 and I still believe that it is fantastic (although version 3 caused some serious drawbacks in my workflow and I sometimes even have thoughts about downgrading back to version 2.5, but this is  not the subject of this post). Since 2011, I am also a huge fan of Evernote and I am trying to put as much of the information that I might be looking for at some point into Evernote so that I find it without even thinking about where I might have stored it. In addition, Evernote’s Google Search integration for Chrome even lets me find information I already have when I’m looking for it on the net. A logical consequence of this is that I would like to combine the strengths of managing my literature and quotations/excerpts with Citavi with Evernote, which is great but will never replace a proper reference management program.

I have asked the Citavi folks to integrate a feature that allows you to upload content from citavi directly into Evernote using the Evernote API or perhaps this ommand line interface (I’m not a programmer). Unfortunately, they say that they have to prioritize other features and they might be right from the perspective of developing their product.

So I figured out a way to get all my stuff from Citavi into Evernote anyway: the trick is to basically print your whole database into an HTML file, open it in a browser, and use Evernote clipper to copy that file as a note into Evernote. Here is how you could do this (see difficulties further below):

1. Select  File | Save Project Bibliography | Annotated project bibliography (“Liste mit zusätzlichen Angaben” in German). The bibliography is created based on the current selection except if none is selected. So if you want all titles to be included, make sure you have no titles currently selected)

2. Select whatever information you want to be included from the list. Above all, you should select “Quotations”, because these are the most important bits of information that you want in Evernote, right?

3. Save your bibliography as Web Page (*.html)

If you have a large database, this can take a while. So be patient. Your Citavi hasn’t crashed. (To give you an idea, my ~3000 references took about 3 minutes to save.)

4. Open saved file in browser and clip to Evernote like you would do with any webpage.

Now this is what I have done so far. The problem is: it doesn’t work if you have a lot of records in Citavi. Or to be more precise: if  the resulting HTML file contains more than 5242880 Unicode characters. This is an additional limit to Evernote notes which they have unfortunately not advertized because “because the vast majority of our users never hit this limit when creating a single note” (EN support). I discuss this issue in more detail in a separate post.

So I am currently trying to find a way around this. Simply speaking, I have to divide my huge database into several smaller bibliographies. I guess, what I will do is to select titles in Citavi depending on the date they were last updated and the create Bibliographies for each year or six months or so and upload them as separate notes into Evernote (Citavi always saves the bibliography for the current selection or – if there is no selection – for the whole project).

What about the free floating thoughts in Citavi?

The method describe above can  only export information associated to titles. Free floating thoughts will not be saved in the HTML file(s). If you want to have also your Citavi thoughts in Evernote, you need to export them seperately by going to the Knowledge Module and select File | Print compilation | Print with options. You can also use “save compilation” instead, but going through “print” gives you a print preview where you can check if things are the way you want them. Once you see that preview, just go to File | Export to a new file and you can save as HTML file instead of actually printing.

Let me know if this is working for you or if you have any improvements to suggest.

 

Evernote’s “secret” character limit to notes

I have a 14 MB HTML file that I want to upload to Evernote. Shouldn’t be a problem with my Premium Account which allows a maximum note size of 50 Mb. Even with the free Account, notes may be 25 Mb. So why am I writing this? – Because it doesn’t work. This is the error message that I kept getting even though my file was far from the Limit that Evernote advertizes in terms of megabytes:

Evernote error: Note … content is too long xxxxxxxx, max is 5242880

I would like to share this with you because this has caused me so much headache cause I could not find any info on this on the web. It even took the Evernote support a couple of days to come up with a clear statement about this issue:

For various technical backend and integration reasons, there is a character limit on our notes, which happens to be 5242880 Unicode characters.

So the explanation basically is that there are more limitations to your EN account that Evernote chooses to mention on pages where they pretend to inform customers about the limitations. Why are you not informing users (or at least offering some comprehensible error messages), I asked the Evernote support:

We do not advertise our character limit openly because the vast majority of our users never hit this limit when creating a single note.

Although there is apparently nothing anyone can do about this character limit, this experience seriously cracked my good image of the Evernote folks and their information policy (also their support turned out to be much less competent than I had expected. Kept asking questions that I had just answered).

They see the character limit issue as a “misunderstanding”, which means that they are still blaming it on me, since it is me who misunderstood. Maybe they are right. I should just have looked up the specifications of ENML and it would have immediately become clear:

EDAM_NOTE_CONTENT_LEN_MAX i32 5242880

Maximum length of a Note.content field Note.content fields must comply with the ENML DTD.