During the last weeks, I’ve been testing a new program recently released by StandSS called EmailTags. It looked like a great little Outlook Addon for tagging your emails swiftly instead of moving them into folders. It’s actually amazing that no one else actually came up with this kind of solution long ago! But unfortunately I was quite disappointed by the product (just like with the other StandSS products that I’ve tested before, i.e. EmailNotes and QuickFile (Actually, I am still kindo of using EmailNotes but it’s very unreliable as it sometimes doesn’t display the note attached to an email in the reading pane, which means that it misses the whole idea of reminding you what you wanted to include in the reply to that email. – Quickfile just messed up my whole Outlook and didn’t work properly so that I uninstalled it shortly after installing it).
But let’s get back to EmailTags: This product really has the potential of giving you a Gmail like tagging system on Outlook, but the problem is: it doesn’t. At least I found that it’s not working for me. It is not good at guessing the tags that it suggests because it uses only the sender(s) rather than the subject line and even the guessing of tags based on the email-addresses is not working consistently for me. Sometimes I don’t get a suggested tag even though I just filed an email to or from the same person a minute ago.
And adding tags manually, which you inevitably will always have to do at least at the beginning of a conversation requires quite a lot of clicks and keyboard strokes so that I often found it easier to drag the mail into a designated folder as I did before.
I still have some hope that StandSS will gradually improve EmailTags and so I was going to by the subscription for 7 US$ per year (at least for a year) now that my trial version has expired, but when I went to the website, there was no more cheap subscription but only expensive (20 US$) purchase. Apparently they changed their business model during the trial period. While it is of course their right to decide that, I am pretty annoyed since there is no way I’m going to spend 20 bucks on that immature product. 7 would have been ok, but 20?? And they are even threatening of increasing the price to 30 US$ soon.
It’s a pity, because these guys are really trying hard to make live easier with f***ng Outlook and their support is very helpful, but unfortunately, all in all, they are not succeeding quite yet (see also this post). I’m uninstalling EmailTags and going back to my folder based system. 😦
Another reason to reconsider using email-Tags as opposed to folders is that the tags will not show up on your phone and this has also cost me some time recently. In the folder system, I have all emails related to a certain project in one folder and I can access that folder from anywhere, whereas EmailTags requires an email client that reads the outlook “categories” (and even that will only work if you are on an Exchange server as opposed to IMAP).